Executive Development Programme in Enhancing Interpersonal Communication
-- ViewingNowThe Executive Development Programme in Enhancing Interpersonal Communication is a certificate course designed to empower professionals with crucial communication skills. In today's fast-paced and interconnected world, effective communication has become a cornerstone for success in any industry.
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โข Understanding Interpersonal Communication: This unit will focus on building a solid foundation of what interpersonal communication is, its significance, and the key elements that make it effective.
โข Active Listening: This unit will cover the importance of active listening in interpersonal communication, different listening styles, and techniques to improve listening skills.
โข Non-Verbal Communication: This unit will delve into the significance of non-verbal cues in communication, including body language, facial expressions, and gestures, and how to interpret them accurately.
โข Emotional Intelligence: This unit will focus on the role of emotional intelligence in interpersonal communication, including self-awareness, self-regulation, motivation, empathy, and social skills.
โข Conflict Resolution: This unit will cover effective conflict resolution strategies, including negotiation, mediation, and problem-solving techniques.
โข Building Rapport: This unit will focus on building rapport with others through effective communication, including establishing common ground, showing genuine interest, and using positive language.
โข Cross-Cultural Communication: This unit will cover the nuances of cross-cultural communication, including cultural differences in communication styles, values, and norms.
โข Presentation Skills: This unit will focus on effective presentation skills, including speech preparation, delivery techniques, and visual aids.
โข Feedback and Criticism: This unit will cover the art of giving and receiving feedback, including constructive criticism, active constructive responding, and appreciation.
โข Assertiveness and Confidence: This unit will focus on developing assertiveness and confidence in interpersonal communication, including setting boundaries, expressing needs and wants, and handling difficult conversations.
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